Welcome to www.veritivcorp.com, an interactive online service operated by Veritiv Corporation (“Veritiv”, “data controller”, “us”, “we”, or “our”).
A. INFORMATION WE COLLECT
Our Websites typically collect two kinds of information about you: (a) information that you provide that personally identifies you; and (b) information that does not personally identify you and/or that we automatically collect when you visit our Websites or that you provide us (collectively, “Collected Information”).
Personal Data: Our definition of Personal Data includes any information relating to an identified or identifiable individual, such as your name, email address, phone number, etc. In certain circumstances, we may request, allow or otherwise provide you an opportunity to submit your Personal Data in connection with a feature, program, promotion or some other aspect of our Websites. For instance, you may: (a) provide your name, mail/shipping address, email address, credit card number and phone number when registering with our Websites or using our online store; (b) provide certain demographic information about you (e.g., age, gender, purchase preference, usage frequency, etc.) when participating in a survey or poll; or (c) post a general comment and/or recommendation on our Websites. Whether or not you provide this information is your choice; however, in many instances this type of information is required to participate in the particular activity, realize a benefit we may offer, or gain access to certain content on our Websites.
Non-Personally Identifiable and Automatically Collected Information: Non-personally identifiable information can include certain Personal Data that has been de-identified. We obtain non-personally identifiable information about you from information that you provide us, either separately or together with your Personal Data.
We also automatically collect certain usage information from you when you access our Websites. This information can include, among other things, your mobile device, wireless carrier, IP addresses, the type of browser you are using (e.g., Internet Explorer, Firefox, Safari, Opera, etc.), the third party website from which your visit originated, the operating system you are using (e.g., Vista, Windows XP, Mac OS, Android, iPhone, etc.), the domain name of your Internet service provider (e.g., America Online, NetZero, etc.), the search terms you use on our Websites, the specific web pages you visit, and the duration of your visits.
B. HOW WE USE & SHARE THE INFORMATION COLLECTED
Non-Personally Identifiable and Automatically Collected Information: We use non-personally identifiable and automatically collected usage information in a variety of ways, including to help analyze site traffic, understand customer needs and trends, carry out targeted promotional activities, and to improve our services. We may use such information by itself or aggregate it with information we have obtained from other customers or other sources. We may, among other things, share such information with our affiliated companies, allow third parties to collect such information directly from you, and/or sell the non-personally identifiable or automatically collected usage information to third parties to achieve these objectives (e.g., generate revenue, form alliances, etc.).
If you are a data subject located in the European Economic Area (EEA), our legal basis for processing Personal Data concerning you will depend on the Personal Data concerned and the specific context in which we collect it. However, we generally only collect Personal Data from you when: (a) we have your consent to do so, (b) we need the Personal Data to perform a contract with you (e.g. to deliver the services you have requested), or (c) where the processing is in our or a third party’s legitimate interests (and not overridden by your data protection interests or fundamental rights and freedoms). In some cases, we may also have a legal obligation to collect Personal Data from you.
C. COOKIES AND PREFERENCE BASED ADVERTISING
Most popular Internet browser applications will allow you to configure the browser so as not to accept cookies. However, setting your browser to reject cookies may, in certain instances, prevent you from taking full advantage of the Websites (or some portion thereof) and its capabilities, or cause some features of the Websites to function improperly or more slowly.
Google Analytics and Web Beacons
Some of the areas of the Websites may contain electronic images known as web beacons (sometimes known as clear gifs) that allow Veritiv, and our third party providers or affiliates, to count and track users who have visited certain portions of the Websites. Web beacons collect only limited information. Specifically, Veritiv plans to use a type of web beacon known as a “retargeting pixel,” which will allow users to receive targeted advertising from Veritiv via certain social media websites, including Facebook.com.
D. OTHER USES
IP Addresses: An IP address is a number that is automatically assigned to your computer whenever you access the Internet. Web servers (computers that “serve up” web pages) automatically identify your computer by its IP address. When visitors request pages from our Websites, our servers typically log their IP addresses. We collect IP addresses for purposes of system administration, to report non-personal aggregate information to others, and to track the use of our Websites. It is not our practice to link IP addresses to anything personally identifiable; that is, the visitor’s session will be logged, but the visitor remains anonymous to us. However, we reserve the right to use IP addresses to identify a visitor when we feel it is necessary to enforce compliance with our Websites rules or to: (a) fulfill a government request; (b) conform with the requirements of the law or legal process; (c) protect or defend our legal rights or property, our Websites, or other users; or (d) in an emergency to protect the health and safety of our Websites’s users or the general public.
Email Communications: If you send us an email with questions or comments, we may use your Personal Data to respond to your questions or comments, and we may save your questions or comments for future reference. For security reasons, we do not recommend that you send non-public Personal Data, such as passwords, social security numbers, or bank account information, to us by email. However, aside from our reply to such an email, it is not our standard practice to send you email unless you request a particular service or sign up for a feature that involves email communications, it relates to purchases you have made with us (e.g., product updates, customer support, etc.), we are sending you information about our other products and services, or you consented to being contacted by email for a particular purpose. In certain instances, we may provide you with the option to set your preferences for receiving email communications from us; that is, agree to some communications but not others. You may “opt out” of receiving future commercial email communications from us by clicking the “unsubscribe” link included at the bottom of most emails we send, or by contacting us as provided below; provided, however, we reserve the right to send you transactional emails such as customer service communications.
Transfer of Assets: As we continue to develop our business, we may sell or purchase assets. If another entity acquires us or all (or substantially all) of our assets, the Collected Information we have about you will be transferred to and used by this acquiring entity, though we will take reasonable steps to ensure that your preferences are followed. Also, if any bankruptcy or reorganization proceeding is brought by or against us, all such information may be considered an asset of ours and as such may be sold or transferred to third parties.
5. YOUR PRIVACY RIGHTS
Data subjects in the European Economic Area and certain other territories may have certain rights under applicable data protection law, including the right to:
Request access to and rectification or erasure of Personal Data. This means you may have the right to request access to the Personal Data we hold about you, to have inaccurate or incomplete data rectified, or to have Personal Data we hold about you erased in certain circumstances (such as when it is no longer needed for the purpose for which it was collected).
Request restriction of processing of Personal Data concerning you. This means you may have the right to request that we restrict processing of your Personal Data in certain circumstances (for example, where you believe that the Personal Data we hold about you is inaccurate).
Object to processing. This means that in certain circumstances, you may have the right to request that we stop processing your Personal Data and/or stop sending you direct marketing communications.
Data portability. This means that in certain circumstances, you may have the right to be provided with your Personal Data in a structured, machine readable and commonly used format or to request that we transfer the Personal Data to another data controller.
Where we rely on your consent to process your Personal Data, you have the right to withdraw or decline your consent at any time. Please note that this does not affect the lawfulness of the processing based on consent before its withdrawal.
To exercise your rights, you may contact us as set forth in the ‘Contact & Opt-Out Information’ section below. To protect your privacy and security, we may take steps to verify your identity before complying with your request.
Additionally, you have the right to lodge a complaint with the supervisory authority. For more information, please contact your local data protection authority.
E. YOUR CALIFORNIA PRIVACY RIGHTS
Residents of the State of California, under certain provisions of the California Civil Code, have the right to request from companies conducting business in California a list of all third parties to which the company has disclosed certain Personal Data as defined under California law during the preceding year for third party direct marketing purposes. You are limited to one request per calendar year. In your request, please attest to the fact that you are a California resident and provide a current California address for our response. You may request the information in writing as provided below.
F. PUBLIC FORUMS
The Websites are intended for a general audience and are not intended for use or view by children under 13 years of age without parental consent, and we do not knowingly collect information about children or sell products to children. Consistent with the Children’s Online Privacy Protection Act, we will not knowingly collect any information from children under the age of 13. If you are under the age of 13, you must ask your parent or guardian to assist you in using the Websites. Furthermore, we may restrict entries to any contests, sweepstakes or promotions to entrants who are at least 18 years of age.
H. KEEPING YOUR INFORMATION SECURE
I. RECORD RETENTION
How long the personal data is required to respond to your request, provide the products or services to you, or operate our business.
Whether you have provided consent for a longer retention period.
Whether Veritiv is subject to a legal, contractual or similar obligation to retain the data.
J. OTHER SITES/LINKS
Our Websites may link to or contain links to other third party websites that we do not control or maintain, such as in connection with purchasing products referenced on our Websites and banner advertisements. We are not responsible for the privacy practices employed by any third party website. We encourage you to note when you leave our Websites and to read the privacy statements of all third party websites before submitting any Personal Data.
K. CONTACT & OPT-OUT INFORMATION
L. VISITING THE WEBSITES FROM OUTSIDE THE UNITED STATES
M. DO NOT TRACK REQUESTS
N. SOLE STATEMENT